Our Blog

Read More
Opargo

From the Chalkboard to the Board Room

The idea for Opargo first came about from a conversation with my co-founder, Dr. Aaron Lloyd, who sat next to me during the entire Executive MBA program at SMU’s Cox School of Business. He had a problem: He was working...

Read More
human capital, optimization

Peopling with Purpose: Making the Most of...

Anyone who’s had the challenge of performing fix-up projects around the house — like replacing your kitchen sink — knows that there’s a perfectly sized wrench that works a lot more effectively than a screwdriver and a hammer every time....

Read More
Medical Technology

Healthcare: Old and Cold but Not Down...

Healthcare is so jacked up. I'm telling you, the fact that the fax machine is still alive and working is only because of healthcare. I’m honestly amazed at how behind the business side of this industry is from a technology...

Read More
Predictive Analytics

Predictive Analytics: Jump Aboard or Get Left...

I read in a Wall Street Journal article that the Wisconsin Supreme Court is using algorithms that claim to predict criminal behavior and tendencies in the sentencing phase of trials. That’s right, judges can now use data, trends, and criminal histories as...

Read More
Large diverse group of medical staff in uniform

Finding the Right AIM with Your Practice...

Legendary hockey player Wayne Gretzky once claimed that he missed 100 percent of the shots he never took. That’s great advice on persistence from one of the most prolific scorers in hockey history. But Gretzky didn’t shoot the puck every...

Read More
Statue of justice

Fair and Equal Patient Referral Distribution: Why...

After delivering my first few presentations of Opargo, I came to a profound observation: Doctors are all about being fair and equal – and they can count! In the competitive world of specialty practices, there’s a great deal of sensitivity...

Read More
Corporate Sponsor

Not All Executive Sponsors Are Created Equal

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” – Charles Darwin Sound familiar? If not, check out my previous blog, “3 Reasons You Shouldn’t Ignore Executive Sponsorship.”...

Read More
young fitness woman running on sunrise seaside boardwalk

Pushing Through to Completion: Just Do It

Life as a start-up founder is tough. And to be honest, working as a team member in a start-up or any small business can be both challenging and rewarding. There aren’t layers of staff you can hide behind – but...

Read More
Trust

Integrity in Business Matters

In business, many things matter. Vision matters. Personnel matters. Innovation and adaptability to change matters. In my experience, one of the character qualities that matters most to me – and yet one I find so lacking today – is the...

Read More
Young woman at work as receptionist and nurse in hospital and talking on the phone

Scheduler Stories: Given the Finger

I served as a scheduler at a surgeon's office from 1990 to 1998, and as you might imagine, I experienced my fair share of interesting patients and crazy stories. One such story occurred almost 15 years ago, during a typical...

Read More
slider_plane

Yield Management – Just What the Doctor...

Yield Management – Just What the Doctor Ordered I once asked a doctor to imagine what the airline industry would be like without yield management practices. He quickly replied, “It’d be healthcare.” Do you remember what booking a flight used...

Read More
Yield Management

Yield Management to the Rescue: The American...

Yield management isn’t just another cool buzz word you hear thrown around at business strategy meetings. It may be the most important principle that can be used by data and inventory-dependent companies in today’s world of constant change and information...