Do You Have “A Scheduler’s Nightmare” to Share? [Video]
There’s a lot more to healthcare scheduling than making sure patient A sees doctor B at 3 p.m. Monday afternoon. Add to the mix multiple doctors, practicing different disciplines, with competing schedules, at multiple sites, performing varied procedures, with limited staff, increasing practice revenue demands, and the inherent stress of patients needing varying degrees of medical care and you’ve got the job requirements that no mere mortal can achieve.
Healthcare schedulers have to juggle all types of people within all types of institutional constraints amid all types of human-factor scenarios. As front-line, first-contact staff, they’re absolutely crucial to the lifeblood of an effective and thriving practice. And they’re a central player in the Opargo solution of increasing practice, surgery center, and health system efficiencies for greater practice control, productivity, and profitability.
That’s why we wanted to show the demands of the typical scheduler’s job and illustrate how crucial it is in addressing some of the real and pervasive issues they face. So, since a picture says a thousand words, we thought we’d string a series of them together in the form of an animated video that we call, “A Scheduler’s Nightmare,” where you follow a newly hired scheduler, Karen, who is faced with the out-of-control demands of her new employer Knitt, Pickey, and Moore.
Though the names have been changed to protect the guilty and some levity was added, I’m sure you’ll all recognize the challenging characters that populate many healthcare facilities.
Of course, we also show how Opargo solves the issues Karen faces of time, people, and system constraints and offers an answer that is practical, pervasive, and effective.
So sit back and catch Karen and her misadventures at Knitt, Pickey, and Moore and let us know what you think. You may have scheduling nightmares of your own. We’d love to hear them!