Before joining the healthcare industry, I had no idea about all of the aspects that go into ensuring a patient is able to see the provider that they need to see. It sounds like it would be easy, but every time appointments are successfully booked, attended, and reimbursed – it’s actually kind of a small …
Your no-showed appointments might be giving you a lot of valuable information about your practice. All you have to do is look a little bit deeper. There are very few things that upset a medical provider more than a getting stood up. We aren’t talking about dating here, we are talking about a patient no …
It is widely agreed upon that 2021 is going to be a big year for innovations – tech related, and otherwise. Even in 2020, despite the circumstances that stemmed from the Covid-19 Pandemic, we were still able to establish new peaks of development and advancements. Often, the most groundbreaking new developments are initially met with …
Over the last few weeks on our social media platforms, we’ve been bringing attention to the concept (and complexities) of working from home. All of the Opargo team members transitioned to working remotely back in March, and we’ve learned a lot from making the switch. We understand that there are a ton of resources with …
You would think that having such a vast network in healthcare would mean that I am spot on with all health maintenance appointments. Nope. In fact, receiving regular mammograms is not my core area of competence. About a year ago, I significantly procrastinated in scheduling my annual mammogram. I was on vacation and something within …
An important aspect of not only practice efficiency, but also individual provider efficiency is proper utilization of resources. In today’s post, I want to look specifically at physician extenders, and how their role can impact everyone at the practice. From physicians to schedulers, it’s important to have a clear understanding of the goals that providers …
Throughout this blog series, we’ve talked about a lot of aspects regarding optimization of scheduling, and of the healthcare industry as a whole. Our posts have been centered around how to run the most efficient organization possible. Optimization is all about the strategic use of resources, even if they’re beyond the scope of physical materials …
In a previous blog post, we talked about the “Why?” of utilizing data in healthcare. Now we’ll take a closer look into how data driven optimization can impact physicians, specifically when it comes to physician burnout and distribution of patients among providers. During med school, doctors are trained to work nonstop as the patient must …
Practice Schedule Management = Provider Time Management = Practice Success Patient scheduling in a medical practice is no easy task. In fact, patient scheduling is not really a task at all. It is a process and a unique, complicated one at that. At a root level, patient scheduling is a form of time management and …
Do, Decide, Delegate: The Importance of Data Driven Decision Making Read More »
1998 is the last time that I personally scheduled a patient’s appointment while working in a doctor’s office. I am here to tell you: we were winging it. The practices I worked in were well-respected and well-run organizations, so the fact that there was almost no structure around scheduling was largely just the norm at …
Scheduling Inaccuracy vs. Healthcare Optimization Scheduling operations go hand-in-hand with healthcare optimization. But if there is much room for improvement, sometimes scheduling can actually work against the goals that the practice is trying to meet. It’s important to find a balance between patient care and the practice’s goals. A practice always wants to make sure …
There is a lot of talk around data in in the world of healthcare today. Around optimization. Excitement with predictive analytics. The buzz of artificial intelligence and machine learning. All of this is great. But my mind quickly goes to the “So What” and “The Why?” “So What” and “Why” does any of this data …
We always talk about optimizing practices, but not a whole lot about what that really looks like. In our upcoming series, we want to give you the complete run-down on how different aspects of your healthcare organization can be promoting the goals of your practice to help you increase efficiency and provide better care for …
Let’s see a show of hands, how many people have manually posted payments for a 10-page Medicare EOB? I have and let me tell you, it is tedious and filled with opportunities for error. The good news is that most folks back in 1995 – when I was entering each payment, adjustment, and transfer by …
Covid-19 as a Motivator for Change Change management is by no means a new concept. Companies have been challenged to make adjustments or even completely reinvent themselves for years. There are quite literally hundreds of articles, books, and lectures about the subject of change management and how to do it efficiently. When it comes to …