Archives: Business Practices

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Scheduler Accountability: The Ins and Outs

Before joining the healthcare industry, I had no idea about all of the aspects that go into ensuring a patient is able to see the provider that they need to see. It sounds like it would be easy, but every...

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What Are Your No-Shows Trying to Tell...

Your no-showed appointments might be giving you a lot of valuable information about your practice. All you have to do is look a little bit deeper. There are very few things that upset a medical provider more than a getting...

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Working From Home: Opargo Edition

Over the last few weeks on our social media platforms, we’ve been bringing attention to the concept (and complexities) of working from home. All of the Opargo team members transitioned to working remotely back in March, and we’ve learned a...

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Time is Money… Literally

Time is money is a bit of a cliché, but when it comes to physicians that is often very much the case.  After all, a physician’s main resource is their time and unfortunately for everyone no amount of goodwill or...

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Full Utilization of Your Care Team

An important aspect of not only practice efficiency, but also individual provider efficiency is proper utilization of resources. In today’s post, I want to look specifically at physician extenders, and how their role can impact everyone at the practice. From...

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The Dilemma of Decreased Reimbursements

Throughout this blog series, we’ve talked about a lot of aspects regarding optimization of scheduling, and of the healthcare industry as a whole. Our posts have been centered around how to run the most efficient organization possible. Optimization is all...

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Data Analytics and Decreasing Physician Burnout

In a previous blog post, we talked about the “Why?” of utilizing data in healthcare. Now we’ll take a closer look into how data driven optimization can impact physicians, specifically when it comes to physician burnout and distribution of patients...

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Busy versus Optimized: Your Provider’s Schedule

Providers care about healthcare optimization for the same reason all high-performers seek optimization in their respective fields- an unyielding desire to accomplish as much as possible each day. Optimization is defined as “the action of making the best or most...

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The Importance of Data Driven Decision Making

Practice Schedule Management = Provider Time Management = Practice Success Patient scheduling in a medical practice is no easy task. In fact, patient scheduling is not really a task at all. It is a process - and a unique, complicated...

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Scheduling Controls and Data to the Rescue

1998, is the last time that I personally scheduled a patient’s appointment while working in a doctor’s office. I am here to tell you: we were winging it. The practices I worked in were well-respected and well-run organizations, so the...

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Schedule Churn: Explained

Many practices struggle with last minute cancellations, reschedules and, of course, no shows. These schedule changes are all things that are external factors that the scheduler might not be able to account for. The phrase that we use for these...

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Why are Scheduling Operations Important to Optimization?

Scheduling Inaccuracy vs. Healthcare Optimization Scheduling operations go hand-in-hand with healthcare optimization. But if there is much room for improvement, sometimes scheduling can actually work against the goals that the practice is trying to meet. It’s important to find a...