Before joining the healthcare industry, I had no idea about all of the aspects that go into ensuring a patient is able to see the provider that they need to see. It sounds like it would be easy, but every time appointments are successfully booked, attended, and reimbursed – it’s actually kind of a small …
Your no-showed appointments might be giving you a lot of valuable information about your practice. All you have to do is look a little bit deeper. There are very few things that upset a medical provider more than a getting stood up. We aren’t talking about dating here, we are talking about a patient no …
1998 is the last time that I personally scheduled a patient’s appointment while working in a doctor’s office. I am here to tell you: we were winging it. The practices I worked in were well-respected and well-run organizations, so the fact that there was almost no structure around scheduling was largely just the norm at …
We always talk about optimizing practices, but not a whole lot about what that really looks like. In our upcoming series, we want to give you the complete run-down on how different aspects of your healthcare organization can be promoting the goals of your practice to help you increase efficiency and provide better care for …