In today’s technological landscape, terms like “big data,” “artificial intelligence,” “machine learning,” and “predictive analytics,” are being thrown around more often than ever before, sometimes interchangeably. But it’s important to understand that all of these concepts are not synonymous. The term that we are going to focus on in this post is predictive analytics (one …
Before joining the healthcare industry, I had no idea about all of the aspects that go into ensuring a patient is able to see the provider that they need to see. It sounds like it would be easy, but every time appointments are successfully booked, attended, and reimbursed – it’s actually kind of a small …
Your no-showed appointments might be giving you a lot of valuable information about your practice. All you have to do is look a little bit deeper. There are very few things that upset a medical provider more than a getting stood up. We aren’t talking about dating here, we are talking about a patient no …
1998 is the last time that I personally scheduled a patient’s appointment while working in a doctor’s office. I am here to tell you: we were winging it. The practices I worked in were well-respected and well-run organizations, so the fact that there was almost no structure around scheduling was largely just the norm at …
We always talk about optimizing practices, but not a whole lot about what that really looks like. In our upcoming series, we want to give you the complete run-down on how different aspects of your healthcare organization can be promoting the goals of your practice to help you increase efficiency and provide better care for …