Keeping Up With Changes via Telehealth

We’ve emphasized in the last few of our blog posts the importance of healthcare optimization to patients and practices. We also highlighted the impact that Covid-19 has had on these elements within our healthcare systems. As we face a second increase in Covid-19 diagnoses across the country, optimization for providers and patients is going to become even more crucial. Healthcare restrictions could have widespread effects on your practice’s operations, and while we still don’t know exactly what all of that is going to look like or entail, the most sensible thing that we can do as an industry, is prepare the best that we can.

A positive aspect that we can talk about in regard to everything going on is the rapid innovation and implementation that’s happening with telehealth, and virtual doctor visits. Over the course of 2020, we have seen practices and insurance companies working together to encourage telehealth visits. This “digital-first” care model not only helps to reduce the spread of Covid-19 (which is the main goal for all of us right now), but it can also help reduce costs for physicians. Telehealth visits obviously utilize fewer physical resources than office visits, making it an economically sound alternative to in-person care.

On top of that, patients LOVE it. Our world is becoming more and more digital, and consumer demand is constantly changing. Because of that, people have become accustomed to instant gratification for goods and services. These circumstances are no different for healthcare. These technological advances are so important and have done a lot to improve our lives, especially with social distancing practices in place. As far as healthcare, virtual appointments are highly flexible and can possibly allow patients to get seen significantly sooner than they would have in person. These appointments can also, obviously, take place from anywhere, which is super beneficial to patients.

With younger generations entering adulthood, and having grown up with technology, they are going to be far more likely to see a healthcare provider that they can schedule with online, or have virtual visits with. In all likelihood, I can see telehealth becoming a new standard for healthcare organizations. Adopting and implementing successfully is vitally important, but it’s also so exciting to see new innovations coming out that will inevitably better our industry as a whole. Personally, I am very much looking forward to seeing the digital adoptions among practices and the nuances that begin to develop in telehealth, just like in all other aspects of technology that we are so well-accustomed to today.