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Opargo | A Scheduler's Nightmare

Do You Have “A Scheduler’s Nightmare” to...

There’s a lot more to healthcare scheduling than making sure patient A sees doctor B at 3 p.m. Monday afternoon. Add to the mix multiple doctors, practicing different disciplines, with competing schedules, at multiple sites, performing varied procedures, with limited...

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4 Steps to a Winning Continuum of...

To win a relay race, you don’t just need four capable and competent athletes. The key to victory is to make sure every team coordinates their efforts into a seemingly flawless display of talent and precision for the smoothest and...

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ICD-10 Implementation: Success, Failure, or the Verdict’s...

Remember all the talk about ICD-10 implementation in the fall of 2015? Seems like a lifetime ago, right? If you recall, last-minute anxiety incited a range of pre-implementation angst and anxiety, resulting in studies that suggested as many as three...

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Opargo

From the Chalkboard to the Board Room

The idea for Opargo first came about from a conversation with my co-founder, Dr. Aaron Lloyd, who sat next to me during the entire Executive MBA program at SMU’s Cox School of Business. He had a problem: He was working...

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human capital, optimization

Peopling with Purpose: Making the Most of...

Anyone who’s had the challenge of performing fix-up projects around the house — like replacing your kitchen sink — knows that there’s a perfectly sized wrench that works a lot more effectively than a screwdriver and a hammer every time....

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Healthcare: Old and Cold but Not Down...

Healthcare is so jacked up. I'm telling you, the fact that the fax machine is still alive and working is only because of healthcare. I’m honestly amazed at how behind the business side of this industry is from a technology...

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Predictive Analytics: Jump Aboard or Get Left...

I read in a Wall Street Journal article that the Wisconsin Supreme Court is using algorithms that claim to predict criminal behavior and tendencies in the sentencing phase of trials. That’s right, judges can now use data, trends, and criminal histories as...

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Finding the Right AIM with Your Practice...

Legendary hockey player Wayne Gretzky once claimed that he missed 100 percent of the shots he never took. That’s great advice on persistence from one of the most prolific scorers in hockey history. But Gretzky didn’t shoot the puck every...

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Fair and Equal Patient Referral Distribution: Why...

After delivering my first few presentations of Opargo, I came to a profound observation: Doctors are all about being fair and equal – and they can count! In the competitive world of specialty practices, there’s a great deal of sensitivity...

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Not All Executive Sponsors Are Created Equal

“It is not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change.” – Charles Darwin Sound familiar? If not, check out my previous blog, “3 Reasons You Shouldn’t Ignore Executive Sponsorship.”...

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Pushing Through to Completion: Just Do It

Life as a start-up founder is tough. And to be honest, working as a team member in a start-up or any small business can be both challenging and rewarding. There aren’t layers of staff you can hide behind – but...

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Integrity in Business Matters

In business, many things matter. Vision matters. Personnel matters. Innovation and adaptability to change matters. In my experience, one of the character qualities that matters most to me – and yet one I find so lacking today – is the...