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Stuck in the Same-Old-This-and-That Rut? Make a...

Benjamin Franklin could have added a third entry to his “certain things in life” list. Besides death and taxes, he very well could have included the phenomenon of change because that is certainly a certainty that we all face in...

Solving the New Patient Unassigned Dilemma

New patients frequently enter a practice without being referred to a particular provider. Issues arise when some providers feel there is a misappropriation of new patients within the practice because schedulers often don’t have a process set in place to...